Last updated: February 25, 2021
Respect for your private life is of the greatest importance to The Help and Information Center, which is responsible for this site. The confidentiality policy herein aims to inform you about:
→ The way in which your personal data is collected and processed. Any information which enables you to be identified must be considered as personal data. This concerns, specifically, your first name and surname, your age, your postal address, your email address, your location and also your IP address;
→ What your rights are concerning this information;
→ Who is responsible for processing the personal data collected and processed;
→ Who this information is sent to
→ Potentially, the site’s policy on cookies.
The confidentiality policy supplements the General Conditions of Use which you can consult at the following address:
1. PERSONAL DATA COLLECTION
We collect the following personal data:
Surname, first name, email address, gender or sex, profession
The personal data which we collect are gathered through a rregistration form on the website (creating your space). We use the data collected in this way for sstatistical purposes and making contact.
2. LOG FILES AND COOKIES
We collect certain information through log files and cookies. These files enable us to process statistics and information on traffic, to facilitate navigation and to improve the service for your convenience.
a) Description of the cookies used by the site
This mainly involves the following information:
Pages visited and requested
Using these files enables us to achieve the following objectives: Improve the service, personalized welcome and statistical studies
You can object to these cookies being recorded by reconfiguring your web browser.
In the event that you decide to deactivate the cookies, you can then continue to navigate through the site. However, any site malfunction caused by this change cannot be considered as our doing.
3. SHARING PERSONAL DATA
The personal data collected by the site are not transmitted to any other third party and are only processed by us.
4. PERSONAL DATA RETENTION PERIOD
The data controller will retain the collected personal data in the site’s IT systems under suitable security conditions for a period of: 7 years.
5. DATA CONTROLLER
a) The data controller is responsible for determining the purposes and the means for implementing the personal data processing
b) The data controller undertakes to protect the personal data collected, not to send them to a third party without you having been informed thereof, and to comply with the purposes for which these data have been collected.
In addition, the data controller undertakes to notify you in the case of rectification or deletion of the personal data, unless that involves, for them, formalities, costs or disproportionate steps. In the event that the integrity, confidentiality or security of your personal data is compromised, the data controller undertakes to inform you thereof by any means necessary.
The personal data which we collect are stored in a secure environment. The people working for us are required to respect the confidentiality of your information.
We undertake to maintain a high degree of confidentiality by integrating the latest technological innovations which enable us to ensure your transactions are confidential. However, given that no mechanism offers maximum security, a certain degree of risk is always present when using the Internet to send personal data.
7. CONDITIONS FOR CHANGING THE CONFIDENTIALITY POLICY
The confidentiality policy herein may be consulted at any time. We reserve the right to change the policy in order to guarantee it complies with the law in force. To this end, we invite you to consult the confidentiality policy regularly in order to stay informed of the latest changes which may be made thereto.
8. ACCEPTING THE CONFIDENTIALITY POLICY
We undertake to comply with the legislative provisions set out in the:
Act respecting the protection of personal information in the private sector, CQLR, P-39.1; and/or
Personal information protection and electronic documents Act, SC 2000, ch. 5.